Summary: Under the direction of the department manager, Ultrasound Technologist / Diagnostic Medical Sonographer (DMS) shall perform interpretive diagnostic studies as ordered by the referring physician/provider. Technologist shall exhibit quality patient care, and utilize patient and staff safety measures when choosing technical factors to insure proper sonographic diagnosis of patients.  

Shift Schedule: Thursday - Saturday (7:00 a.m. - 7:00 p.m.)

This position is an essential worker which requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Supervision Received: Works under the direct supervision of the Radiology Manager or designated administrator. Exercises progressive levels of autonomy in day-to-day activities based on satisfactory job performance.

  Position is Safety Sensitive / Drug Free Workplace / Vaccination Requirements.

Essential Functions: 

Provides safe and appropriate patient care while performing diagnostic studies ordered by the patient’s physician/provider.

Assists radiologist with full patient history and proper tools for exams

Completes all exams fully -- including paperwork and billing procedures.

Confirms and compares correct patient exam information to minimize discrepancies

Maintains clean, organized, and properly stocked exam rooms.

Captures clear diagnostic images of patients by using proper equipment, techniques, and positions.

Relies on extensive knowledge of anatomy, physiology, and effects of disease processes to properly and safely position the patient for maximum diagnostic yield.

Utilizes knowledge of all safety measures for protection of patients and staff while administering  ultrasound.

Performs in other modalities as certified.

Education and/or Experience:

• Associate degree from accredited school of Sonography or certificate from accredited technical school of Sonography or Radiography required.
• 1 year experience working in ultrasound in a hospital setting preferred.

Certificates, Licenses, Registrations:

• Current ARDMS certification in physics and abdomen And ARRT certified in ultrasound required. 
• ARDMS or ARRT certification in the following is preferred:  vascular, ECHO, OB/GYN, and breast imaging

Necessary Knowledge, Skills, and Abilities:

Knowledge of HIPAA privacy requirements and medical terminology.

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule when circumstances necessitate.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

This position summary is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified.

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job description outlines those functions, responsibilities and success factors upon which the incumbents performance may be evaluated.

Flexible Schedule

We are a family-friendly community with welcoming individuals who value a sense of community. Leave the rat race and choose a better work-life balance in the heart of Southwest Arizona. Northern Cochise Community Hospital gives you a reason to exhale when thinking about affordable living, great schools and a slower work pace. Experience our rural community with a laid back lifestyle that is hard to beat in Willcox’s high desert! We are surrounded by Arizona's most prominent mountain ranges, beautiful southwestern desert sunsets, wine country, western culture, and a variety of outdoor activities, from abundant hiking, mountain biking, horse riding trails, scores of birds including Sandhill cranes migration to lakes and ponds. Our area is known to be a go to place not just for recreation and slower pace, but also for apple orchards and pistachio groves! If you're ready for the chance to work with other professionals who share your values and commitment to improving the quality of life for those around you, we invite you to discover more about us.

 For more information on our area, visit our City of Willcox at: visitwillcox.az.gov

Summary: Functions as the Physical Therapist Assistant (PTA) in a team and mission-based setting to provide assistant to the Physical Therapist with related activities and direct patient care for in-patients and out-patients of a (small) Critical Access Hospital (CAH) at Northern Cochise Community Hospital (NCCH).  

PTA provides services that help restore function, improve mobility, relieve pain, and prevent or limit permanent physical disabilities of patients suffering from injuries or disease. PTA must project a professional appearance and be well organized with strong critical thinking skills. Participates in performance improvement and continuous quality improvement (CQI) activities.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, timely deadlines, etc.,

Supervision Required: Works under the direct supervision of the Rehabilitation Services Manager/Physical Therapist (RSM/PT) or designated administrator.

Special Conditions:  Position is  subject to Safety Sensitive Standards / Drug Free Workplace / Vaccination Requirements.

Education and/or Experience:

Graduate of a Physical Therapy Assistants Program approved by the American Physical Therapy Association (APTA).

Certificates, Licenses, Registrations:

Current unrestricted Physical Therapist Assistant license from the Arizona State Board of Physical Therapy Examiners, required.

Current Basic Life Support (BLS) Certificate (American Heart Association), required – must maintain current certification and recertify prior to expiration date. 

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NCCH is seeking a reliable and detail-oriented Full -Time Certified Pharmacy Technician to support daily pharmacy operations. Under the supervision of a registered pharmacist, this role assists with medication preparation, inventory management, billing processes, and overall pharmacy workflow.

Scheduled work dates and hours are Monday - Friday 8:00am-5:00pm 

Key Responsibilities

• Maintain pharmacy stock, monitor inventory levels, and order medications as needed 
• Complete billing procedures and ensure accurate patient billing documentation 
• Assist pharmacists in preparing and dispensing medications, including IV preparation and labeling 
• Accurately record medication dispensing and scan/label barcodes 
• Monitor medication administration records and report potential errors
• Maintain pharmacy records, reports, and documentation
• Support nursing departments with pharmacy needs 
• Maintain cleanliness and organization of the pharmacy area 
• Assist with quality data collection and performance tracking

Qualifications – Required

• Graduate of an accredited pharmacy technician training program 
• Current, unrestricted Arizona Pharmacy Technician License
• National Pharmacy Technician Certification (PTCB) 

Preferred Qualifications

• Minimum of 1 year experience in a medical, nursing, or pharmacy setting

Skills & Competencies

• Knowledge of pharmacy operations, medication labeling, and dispensing procedures 
• Understanding of medical terminology and HIPAA regulations
• Strong attention to detail and accuracy with numbers and data entry 
• Basic computer and software proficiency 
• Strong communication and teamwork skills

About NCCH

Northern Cochise Community Hospital is a community-focused, critical-access hospital dedicated to providing exceptional care to the residents of Willcox and surrounding areas. Our mission is to ensure our community has access to high-quality healthcare close to home, guided by our values of compassion, community, integrity, and trust.

Reasonable Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision Received: Works under the direct supervision of the Cardio/Pulmonary Manager or designated administrator. Exercises progressive levels of autonomy in day-to-day activities based on satisfactory job performance.

Special Conditions:  Subject to on call and call back after hours and weekends and during emergency conditions. Position is Safety Sensitive / Drug Free Workplace / Vaccination Requirements.

Education and/or Experience:

Graduate of an accredited program in Respiratory Therapy. 

One or more years work experience in hospitals providing respiratory therapy care is preferred. 

Certificates, Licenses, Registrations:

•  Current, unrestricted, Arizona Respiratory Care Practitioner (RCP) license required. 
•  Current national certification as RRT or CRT.
•  Current BLS, ACLS and PALS certification required (American Heart Association Only) 
•   NRP & STABLE preferred. 

Necessary Knowledge, Skills, and Abilities:

Skill in ABG collection, respiratory therapy procedures, quality control, equipment calibration, and preventative maintenance.

Ability to maintain professional and technological knowledge by attending continuing education workshops, reviewing professional publications, and participating in affiliated societies.

Basic computer skills which may include Microsoft Office and other programs

Knowledge of HIPAA privacy requirements and medical terminology.

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule when circumstances necessitate.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Special Conditions: Subject to on call and call back after hours and weekends and during emergency conditions.  

Position is Safety Sensitive / Drug Free Workplace / Vaccination Requirements.

Essential Function: 

• Provides general nursing care to patients.
• Administers prescribed medications and treatments in accordance with approved nursing techniques.
• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Assists Case management with Medicare and/or insurance documentation.
• Pursues professional growth and development.

• Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

Education and/or Experience:

ADN or BSN from accredited school of nursing.

Certificates, Licenses, Registrations:

•   Current, Unrestricted, Arizona RN license required. 
•   Current CPR or BLS required (American Heart Association)
•   Current ACLS and PALS required. Preferred: TNCC or ATCN or NRP

Necessary Knowledge, Skills, and Abilities:

Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient.

Thorough knowledge of Nurse Practice Act, RN Scope of Practice, and the nursing processes and standards of care. 

Skills in basic nursing principles such as IV starts, NG tube and catheter placement, and basic physical assessments. 

Monitoring and reading of Basic Telemetry Patient.

Knowledge of basic computer skills.

Excellent customer service skills, as demonstrated through bedside manner

Excellent written and oral communication skills.

The ability to prioritize and make autonomous decisions. 

Working knowledge of organizational policies and procedures in compliances with health care laws and regulations

Understanding of HIPAA compliance, Patient Rights, and

Ability to be flexible, adapt to changing situations in census or acuity, and have strong organizational skills.

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position summary is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc., 

Special Conditions: Subject to on call during emergency conditions. Position is Safety Sensitive / Drug Free Workplace /  Vaccination Requirements.

Supervision Received: Works under the direct supervision of the Chief Nursing Officer (CNO) or designated administrator.

Essential Function: 

• Provides general nursing care to patients.
• Administers prescribed medications and treatments in accordance with approved nursing techniques.
• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Assists Case management with Medicare and/or insurance documentation.
• Pursues professional growth and development.

• Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

 Education and/or Experience:

ADN or BSN from accredited school of nursing.

Certificates, Licenses, Registrations:

•   Current, Unrestricted, Arizona RN license required. 
•   Current CPR or BLS required
•   Current ACLS required. Preferred: PALS, TNCC

Necessary Knowledge, Skills, and Abilities:

·         Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient.

·         Thorough knowledge of Nurse Practice Act, RN Scope of Practice, and the nursing processes and standards of care. 

·         Skills in basic nursing principles such as IV starts, NG tube and catheter placement, and basic physical assessments. 

·         Monitoring and reading of Basic Telemetry Patient.

·         Knowledge of basic computer skills.

·         Excellent customer service skills, as demonstrated through bedside manner

·         Excellent written and oral communication skills.

·         The ability to prioritize and make autonomous decisions. 

·         Working knowledge of organizational policies and procedures in compliances with health care laws and regulations

·         Understanding of HIPAA compliance, Patient Rights, and

·         Ability to be flexible, adapt to changing situations in census or acuity, and have strong organizational skills.

·        Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Patient Services Representative at Rural Health Clinics (PSR), you will play a critical role in delivering an exceptional experience for patients, visitors, and staff in a fast-paced medical clinic setting. This position supports front-office operations, including patient registration, appointment scheduling, insurance verification, and financial counseling. The ideal candidate is a detail-oriented, empathetic, and organized professional with strong communication and customer service skills.

 ESSENTIAL FUNCTIONS

 Patient Registration & Scheduling

• Greet patients and ensure accurate, efficient registration
• Collect and enter patient demographics, insurance, and eligibility information
• Schedule appointments for clinic providers and ancillary services (e.g., lab, imaging, specialists)

Insurance & Financial Processes

• Verify insurance coverage, obtain authorizations, and confirm referrals prior to service
• Collect co-pays, self-pay amounts, and provide financial guidance to patients
• Accurately post payments and reconcile cash drawers at the point of service

Administrative Support & Communication

• Handle incoming calls and route messages appropriately
• Coordinate patient flow and support clinical staff with timely check-in/check-out
• Maintain confidentiality and release patient information in accordance with HIPAA and organizational policy
• Collaborate with insurance companies, case managers, providers, and internal teams 

Other Duties

• Participate in continuous quality improvement (CQI) initiatives
• Adhere to all clinic and hospital district policies and procedures
• May be required to work at alternate clinic sites as needed 

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent (GED)
• Minimum 1 year of experience in a medical office, customer service, or patient-facing role
• Strong working knowledge of basic insurance terminology and patient financial services
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health records (EHR) systems
• Ability to handle multiple tasks with speed and accuracy in a high-volume environment
• Professional demeanor with strong verbal and written communication skills 

Preferred

• 2–3 years of experience in a healthcare or hospital setting
• Prior experience with managed care plans and obtaining prior authorizations/referrals
• Familiarity with medical scheduling software and practice management systems
• Bilingual proficiency (English/Spanish) is a plus 

Key Competencies

• Exceptional customer service and interpersonal skills
• High attention to detail and strong organizational abilities
• Ability to remain calm under pressure and handle conflict with professionalism
• Self-motivated, reliable, and team-oriented
• Comfortable working with sensitive patient data and upholding privacy standards 

WORK ENVIRONMENT 

·         Fast-paced clinic environment with frequent patient interaction

·         Exposure to potentially ill patients and typical medical office conditions

·         Requires physical activity including sitting, walking, bending, and keyboarding for extended periods

Northern Cochise Community Hospital | Health Information Management

Position Information: This position may be full-time in person, hybrid, or remote, based on the department manager’s decision.

Join our team and help support accurate, compliant patient records and reimbursement. Northern Cochise Community Hospital is seeking a detail-oriented Medical Records Coder to assign and review diagnosis and procedure codes for hospital records. This position works closely with Health Information Management leadership to promote complete documentation, coding accuracy, and compliance with payer, government, and state requirements.

What You’ll Do

·         Perform diagnostic and procedural coding for outpatient and emergency room services.

·         Code inpatient admission records as assigned.

·         Review medical records for complete and compliant documentation.

·         Apply appropriate, supported ICD-10, CPT, and HCPCS classifications.

·         Review charges, units, modifiers, and medical-necessity edits for accuracy.

·         Research coding or documentation issues and communicate findings to the HIM Manager.

·         Assist with coding corrections during audits and state reviews.

·         Participate in departmental meetings and complete other duties as assigned.

 Qualifications

          Certified Professional Coder (CPC) credential; hospital-focused medical coding certification strongly preferred.

·         High school diploma or equivalent.

·         Experience working with computers and electronic records.

·         Ability to work independently with limited supervision while maintaining accuracy and confidentiality.

·         Strong written, verbal, and customer-service skills.

·         Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

·         Two years of experience in a medical records setting.

·         Hospital coding experience.

·         Knowledge of medical terminology, anatomy and physiology, clinical disease processes, and pharmacology.

What We Value

Successful team members demonstrate compassion, integrity, teamwork, respectful communication, sound time management, and a commitment to serving patients, families, coworkers, and the communities we support.

Why Join Us?

Our mission is to ensure that the people of Willcox and the communities we serve have access to exceptional patient care close to where they live. If you are committed to accurate coding, regulatory compliance, and dependable service, we encourage you to apply.

Northern Cochise Community Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities and to maintaining a workplace that respects the dignity of every applicant and employee.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Special Conditions: Position is Safety Sensitive / Drug Free Workplace

Supervision Received: Works under the direct supervision of the Clinic Operations Manager or designated administrator.

Education and/or Experience:

High school diploma or equivalent.  

Completion of an approved Medical Assistant Training Program**, Required.

NOTE: ** Approved medical assistant training program means a program accredited by one of the following: The Commission of Accreditation of Allied Health Programs or The Accrediting Bureau of Health Education Schools.

Medical Assistant experience preferred.

Certificates, Licenses, Registrations:

Certified Clinical Medical Assistant (CCMA) through approved accredited program Preferred

Current BLS/CPR Certificate required  

NOTE: We only accept BLS/CPR certified by American Heart Association (AHA) - must maintain current certification and recertify prior to expiration date.

Proof of completion from an approved Medical Assistant Training Program required.

Proof of completion of "Qualification Training on Urine Specimen Collections" preferred.

Necessary Knowledge, Skills, and Abilities:

Knowledge of HIPAA privacy requirements and medical terminology.

Required knowledge of medical terminology, and clinical standards, practices, and procedures.

Basic knowledge of ICD-9/CPT coding.

Skills in phlebotomy, injections, etc. 

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule when circumstances necessitate.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

Strong typing skills and working knowledge of computer systems particularly with a windows based environment. 

Ability to communicate effectively with customer and co-workers, and multi-task.

Ability to follow oral and written instructions.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position summary is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

 Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc., 

Special Conditions: Subject to on call and call back after hours and weekends and during emergency conditions. Position is Safety Sensitive / Drug Free Workplace /  Vaccination Requirements.

Supervision Received: Works under the direct supervision of the Chief Nursing Officer (CNO) or designated administrator.

Essential Function: 

• Provides general nursing care to patients.
• Administers prescribed medications and treatments in accordance with approved nursing techniques.
• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Assists Case management with Medicare and/or insurance documentation.
• Pursues professional growth and development.

• Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

 Education and/or Experience:

ADN or BSN from accredited school of nursing.

Certificates, Licenses, Registrations:

•   Current, Unrestricted, Arizona RN license required. 
•   Current CPR or BLS required
•   Current ACLS required. Preferred: PALS, TNCC

Necessary Knowledge, Skills, and Abilities:

·         Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient.

·         Thorough knowledge of Nurse Practice Act, RN Scope of Practice, and the nursing processes and standards of care. 

·         Skills in basic nursing principles such as IV starts, NG tube and catheter placement, and basic physical assessments. 

·         Monitoring and reading of Basic Telemetry Patient.

·         Knowledge of basic computer skills.

·         Excellent customer service skills, as demonstrated through bedside manner

·         Excellent written and oral communication skills.

·         The ability to prioritize and make autonomous decisions. 

·         Working knowledge of organizational policies and procedures in compliances with health care laws and regulations

·         Understanding of HIPAA compliance, Patient Rights, and

·         Ability to be flexible, adapt to changing situations in census or acuity, and have strong organizational skills.

·        Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary: MRI Technologist (PRN - Saturday Mobile Unit) Under the direction of the department manager, staff technologist shall perform interpretive diagnostic studies as ordered by the referring physician/provider. Technologist shall exhibit quality patient care, and utilize patient and staff safety measures when choosing technical factors to insure proper magnetic resonance imaging and/or radiologic imaging and/or computed tomography diagnostic studies. . Participates in performance improvement and continuous quality improvement activities. This position may be asked to work at other NCCH-designated work location or sites as needed.  ***Position is PRN working coverage on Saturday for Mobile Unit***

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Special Conditions:  Position is Safety Sensitive / Drug Free Workplace / COVID Vaccination Requirements.

Supervision Received: Works under the direct supervision of the Imaging/Radiology Manager or designated administrator. Exercises progressive levels of autonomy in day-to-day activities based on satisfactory job performance.

Essential Functions: 

Provides safe and appropriate patient care while performing diagnostic studies ordered by the patient’s physician/provider.

Assists radiologist with full patient history and proper tools for exams

Completes all exams fully -- including paperwork and billing procedures.

Confirms and compares correct patient exam information to minimize discrepancies

Maintains clean, organized, and properly stocked exam rooms.

Captures clear diagnostic images of patients by using proper equipment, techniques, and positions.

Relies on extensive knowledge of anatomy, physiology, and effects of disease processes to properly and safely position the patient for maximum diagnostic yield.

Utilizes knowledge of all safety measures for protection of patients and staff while administering megnetic resonance imaging and/or equipment.

Responsible for providing services in MRI modalities.

Education and/or Experience:

• Associate degree from accredited school of Radiology or certificate from accredited Radiography program required.
• 1 year experience working in MRI in a hospital setting preferred.

Certificates, Licenses, Registrations:

• Current, unrestricted Arizona CRT license. 
• Current national certification (ARRT) (R). MRI extended registry if certified. 
• Current MRI certification preferred but if not certified at hire then certification must be obtained within 2 years of hire. 

  CT extended registry if certified. Current CT certification preferred.

  BLS Certification (American Heart Association) upon date of hire.

Necessary Knowledge, Skills, and Abilities:

Extensive knowledge of radiographic procedures, magnetic resonance imaging procedures, computed tomography procedures, patient care, and sufficient knowledge of computer technology.

Ability to maintain and develop professional and technical knowledge by reviewing professional publications, attending workshops, and other educational opportunities.

Knowledge of HIPAA privacy requirements and medical terminology.

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule, as needed.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join our team and help patients navigate registration and financial responsibilities with accuracy, clarity, compassion, and respect. Northern Cochise Community Hospital is seeking a Patient Financial Services Financial Counselor / Registration Clerk to register patients, verify insurance information, collect payments, establish payment arrangements, assist with financial assistance applications, and resolve patient account questions.

Position Overview

The Patient Financial Services Financial Counselor / Registration Clerk supports patients throughout the registration and financial-services process. This role collects and verifies patient, insurance, and billing information; obtains required authorizations and consents; receives payments; arranges payment plans; assists with financial assistance applications; follows up on patient accounts; and helps ensure accurate account resolution. The position also provides clerical and customer-service support to patients and hospital departments.

Position Details:  Monday-Friday 8:00am-5:00pm   40 hours per week 

Key Responsibilities

• Register patients for services across hospital departments.
• Collect, verify, and update patient demographics, insurance coverage, billing information, physician orders, and required documentation.
• Determine whether authorizations are required and obtain or follow up on needed authorizations.
• Obtain required treatment, registration, and financial consents.
• Verify insurance benefits, copayments, deductibles, coinsurance, and other patient financial responsibilities.
• Notify appropriate departments of patient admissions and registrations.
• Schedule rehabilitation services and maintain patient schedules as assigned.
• Enter provider orders for outpatient ancillary services in accordance with department processes.
• Receive patient account payments and accurately balance funds collected.
• Establish payment arrangements in accordance with NCCH policies and procedures.
• Answer patient questions regarding registration, insurance, billing, and account balances.
• Work account follow-up reports and identify accounts for bad-debt consideration.
• Contact patients regarding delinquent accounts and payment arrangements.
• Document patient financial status, account activity, and collection efforts.
• Assist patients with Charity Care, financial assistance, and AHCCCS applications.
• Update third-party systems for early-out accounts and bad-debt collections.
• Research account discrepancies, compare account transactions with supporting documentation, and request adjustments, corrections, or refunds when appropriate.
• Process incoming mail, copy checks, and prepare deposits for Accounts Payable.
• Answer and direct telephone calls and provide clerical support as needed.
• Assist patients with locating or reaching the appropriate hospital department.
• Provide coverage within patient registration and complete other assigned departmental duties.

Minimum Qualifications

• High school diploma or equivalent required.
• Two years of office experience in a healthcare environment preferred.
• Accounts receivable, patient registration, medical billing, or insurance experience preferred.

Knowledge, Skills, and Abilities

• Knowledge of patient registration, medical insurance claims, authorizations, billing procedures, and supporting documentation.
• Knowledge of medical terminology preferred.
• Basic computer and data-entry skills.
• Ability to operate standard office equipment, including copiers, scanners, telephones, and calculators.
• Strong written and verbal communication skills.
• Excellent customer-service, organizational, and problem-solving skills.
• Ability to verify information, identify and correct errors, gather documentation, and maintain accurate records.
• Ability to explain financial and registration information clearly and respectfully.
• Ability to manage multiple priorities while maintaining accuracy, confidentiality, and service standards.
• Commitment to teamwork, respectful communication, and compassionate patient service.

Why NCCH?

Our mission is to ensure that the people of Willcox and the communities we serve have access to exceptional patient care close to where they live. We value compassion, community, integrity, and trust in every interaction.

Cook / Dietary Aide Full-Time

Northern Cochise Community Hospital
Supporting Patient Nutrition & Care in a Rural Medical Facility

Position Summary:
Northern Cochise Community Hospital (NCCH) is seeking a dependable and detail-oriented Cook / Dietary Aide to support food preparation and delivery for patients, staff, and visitors in our medical facility. This full-time position plays a critical role in ensuring nutritional services meet patient care standards in a safe and welcoming environment. Training will be provided.

Why Work at Northern Cochise Community Hospital & Rural Health?

We are a family-friendly community with welcoming individuals who truly value connection and a slower pace of life. Leave the rat race behind and enjoy a better work-life balance in the heart of Southwest Arizona. NCCH offers affordable living, great schools, and a lifestyle centered on community and wellness. Experience the beauty of Willcox’s high desert, surrounded by majestic mountain ranges, stunning southwestern sunsets, renowned wine country, and rich western culture. Enjoy outdoor activities including hiking, mountain biking, horseback riding, and birdwatching (like the Sandhill crane migration), as well as apple orchards and pistachio groves.

If you’re ready to work alongside professionals who share your commitment to quality and compassionate care, we invite you to discover more about our community at visitwillcox.az.gov.

Key Responsibilities:

• Assist with preparation, portioning, and delivery of meals in compliance with dietary guidelines and patient care standards

• Maintain strict adherence to food safety, sanitation, and infection control protocols required in healthcare settings

• Ensure cleanliness and organization of kitchen, dining, and food service areas

• Collaborate with dietary and clinical teams to meet patient nutritional needs and support overall care plans

• Participate in special event food service as needed

• Adhere to hospital policies regarding safety, confidentiality, and patient rights

Requirements:

• High school diploma or equivalent preferred

• Previous experience in food service or healthcare environment preferred but not required

• Must obtain Safe Food Handler Certification within 7 days of hire

• Ability to work weekends, holidays, and flexible shifts between 5 a.m. and 7 p.m.

• Strong commitment to teamwork, reliability, and excellent communication

• Physical ability to perform job duties including lifting, standing for extended periods, and safe handling of food and equipment

• Willingness to adhere to safety-sensitive and drug-free workplace policies

Additional Information:

• Position reports to the Kitchen Manager or designated supervisor

• May be required for emergency callbacks or on-call coverage

• Reasonable accommodations are available to qualified individuals with disabilities

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Interviews will be scheduled after resumes are screened for minimum qualifications. The scope of duties may evolve with hospital needs to support patient care excellence.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc., 

Special Conditions: Subject to on call and call back after hours and weekends and during emergency conditions. Position is Safety Sensitive / Drug Free Workplace /  Vaccination Requirements.

Supervision Received: Works under the direct supervision of the Med Surg Supervisor or designated administrator.

Essential Function: 

• Provides general nursing care to patients.
• Administers prescribed medications and treatments in accordance with approved nursing techniques.
• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Assists Case management with Medicare and/or insurance documentation.
• Pursues professional growth and development.

• Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

 Education and/or Experience:

ADN or BSN from accredited school of nursing.

Certificates, Licenses, Registrations:

•   Current, Unrestricted, Arizona RN license required. 
•   Current CPR or BLS required
•   Current ACLS required. Preferred: PALS, TNCC

Necessary Knowledge, Skills, and Abilities:

       Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient.

       Thorough knowledge of Nurse Practice Act, RN Scope of Practice, and the nursing processes and standards of care. 

       Skills in basic nursing principles such as IV starts, NG tube and catheter placement, and basic physical assessments. 

      Monitoring and reading of Basic Telemetry Patient.

      Knowledge of basic computer skills.

      Excellent customer service skills, as demonstrated through bedside manner

      Excellent written and oral communication skills.

      The ability to prioritize and make autonomous decisions. 

       Working knowledge of organizational policies and procedures in compliances with health care laws and regulations

       Understanding of HIPAA compliance, Patient Rights, and

       Ability to be flexible, adapt to changing situations in census or acuity, and have strong organizational skills.

       Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary: REGISTERED NURSE - Endoscopy/Medical Floor (PRN) - Reprocessing Scopes and RN-MedSurg  Days Responsible for utilizing the nursing process to assess, plan, implement, and evaluate provision of safe patient care, assuring confidentiality, comfort, and advocacy within the scope of nursing practice. Manages individualized, goal-directed nursing care through use of the nursing process and the principles of primary nursing in accordance with departmental and hospital policies and procedures. Participates in performance improvement and continuous quality improvement activities. This position may be asked to work at other NCCH-designated work location or sites as needed. 

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Special Conditions:  Position is Safety Sensitive / Drug Free Workplace / Immunization Requirements.

Supervision Received: Works under the direct supervision of the Med Surg Supervisor or designated administrator. 

 Essential Function: 

• Provides general nursing care to patients.
• Administers prescribed medications and treatments in accordance with approved nursing techniques.
• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Assists Case management with Medicare and/or insurance documentation.
• Pursues professional growth and development.

• Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

PRIMARY: Endoscopy tasks as assigned.

Provides general nursing care to patients.

• Maintains current certifications and licensure as required to provide care.
• Communicates with physicians, Nurse Practitioners, and other medical professionals on patient care.
• Assesses and diagnoses patient and family needs in order to provide quality care to assigned patients.
• Explains procedures and treatments to patient to gain cooperation, understanding, and allay apprehension.
• Counsels' patients and family members before, during and after treatment.  Educates patient and family on medication use, dose, and common side effects.
• Respond to inquiries, concerns and complaints from patients.
• Prepares equipment and aids physician during treatment and examination of patient.
• Ability to place Catheters for patients, change catheters, and check on catheter status.
• Completes a Physical assessment, head to toe assessment, and tacking of I&Os as needed.
• Works as a Patient Advocate for what patients' desires are in conjunction with the plan of care. Completes individual patient care plan.
• Ability to safely move or lift patient as needed, with assistance of machines, other staff and/or devices.

Administers prescribed medications and treatments in accordance with approved nursing techniques.

• Administers medication through Medical Pass and as ordered by physician, uses Medication Dispense Machine and charts administered medications
• Places IVs, documents date/time placed for IVs and monitors IV sites.
• Asks for assistance from Pharmacist as needed regarding math for medication administration to ensure proper dosing.
• Checks Medications for accuracy, follows up with patient to ensure no adverse reactions to medications after administered.
• Reports Medication errors according to policy.
• Reads EKG Monitor strips, has basic knowledge of 12 Lead EKG, reports changes to medical providers as appropriate. 

Maintains up-to-date and accurate documentation:

• Uses Electronic Medical Records (EMR) system and paper medical records to document nursing care provided.
• Documents nursing care provided to ensure the integration of information for use by the healthcare team to ensure quality care.
• Maintains and reviews patient records, charts and other pertinent information.
• Documents all nursing care, procedures, medication administration, communication with ancillary departments and providers, and family interactions and interventions.
• Tracks and maintains Medical Supply inventory along with other staff members to ensure supply levels are sustained.

Education and/or Experience:

ADN or BSN from accredited school of nursing.

Certificates, Licenses, Registrations:

•   Current, Unrestricted, Arizona RN license required. 
•   Current CPR or BLS required (American Heart Association Only)
•   Current ACLS required (American Heart Association Only)

Necessary Knowledge, Skills, and Abilities:

       Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient.

       Thorough knowledge of Nurse Practice Act, RN Scope of Practice, and the nursing processes and standards of care. 

       Skills in basic nursing principles such as IV starts, NG tube and catheter placement, and basic physical assessments. 

       Monitoring and reading of Basic Telemetry Patient.

       Knowledge of basic computer skills.

       Excellent customer service skills, as demonstrated through bedside manner

       Excellent written and oral communication skills.

      The ability to prioritize and make autonomous decisions. 

      Working knowledge of organizational policies and procedures in compliances with health care laws and regulations

      Understanding of HIPAA compliance, Patient Rights, and

      Ability to be flexible, adapt to changing situations in census or acuity, and have strong organizational skills.

      Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position summary is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.